How to apply to TELUS Digital AI

Who can join

• A computer or smartphone, a reliable internet connection, strong attention to detail, basic digital skills and the ability to follow task guidelines. On-site data collection roles also need you to be able to travel to the project's city.
• Residence in the country a rater role hires in, often for years: its US Content Reviewer posting asked for three consecutive years in the United States, plus a personal computer, a smartphone (Android 5.0 or iOS 14 or newer), daily broadband and active use of Gmail and social media.
• For language and market roles, native or near-native command of the language: its Dutch ads assessor role asks for professional Dutch and English, residency in the Netherlands for the last three consecutive years, a computer with antivirus software and a smartphone with a barcode scanner app.
• For expert roles, proof of the expertise: its Complex Math Data Specialist role asks for active research at doctoral level or beyond (a senior PhD student with supervisor endorsement, a postdoc or faculty) and enough Python to verify your own result.
• One applicant per household on certain programs (unless the program says otherwise), and work done alone and in private: sharing material or answers during the exam or the work is strictly prohibited.
• Your data for checks and pay: TELUS Digital's contributor privacy notice lists government ID, bank and tax information among what it holds, and says it may run background checks where appropriate or required by its customers.

Step by step

1. 1

   Find a role

   Open the Opportunities list and search by role or keyword, or filter by work mode, pay range, education level and language. It shows the roles open where you are: read from the Netherlands on 11 November 2026 it listed 19, from linguists and raters to medical, math and bioinformatics experts, most with the pay stated.

2. 2

   Register and apply

   Register, then apply to the role. Your dashboard shows the status of every application you submit.

3. 3

   Answer the pre-screening questions

   Long-term roles start with pre-screening questions (PSQs) that assess your background and fit for the role.

4. 4

   Accept the Contributor Services Agreement

   You review and accept the Contributor Services Agreement (SA) to go on.

5. 5

   Upload documents if asked

   Some roles ask for educational documents at this stage.

6. 6

   Pass the qualification exam and any extra assessment

   Qualification exams check your fit with the project's subject, and some projects add a test such as a language proficiency assessment. The exam instructions state how many retakes you get.

7. 7

   Verify your identity

   Identity verification (IDV) is the last standard step before you start work.

8. 8

   Wait to be selected

   TELUS weighs location, skill fit, availability and the project's needs, and tells you by email or on your dashboard if you are selected; you then get access to live projects. On GenAI expert projects, approval means you passed every stage, and the team contacts you once a project in your field opens.

9. 9

   Activate Hyperwallet

   A monthly invoice is made for you. With your first payment you get an email to activate Hyperwallet, the account you withdraw your pay from.

Tips to get accepted

• Apply only through telusinternational.ai or jobs.telusdigital.com, and trust email only from @telusinternational.com, @telusdigital.com or @telusinternational.ai. TELUS never asks for payment or bank details while you apply; check anything doubtful with TI_AICommunitySupport@telusinternational.com.
• Be wary of calls, texts and emails asking for data or money: after its data security incident (notice of 20 April 2026) TELUS warned of phishing and said it never asks for private information or payment by email, phone or text.
• Tell the team before time off: you can block out at most 30 days (more only in exceptional cases), and a long spell of inactivity may cost you access to the program.
• Read how a task is paid before you take it: its Dutch eCommerce rater role has you buy items with your own money (reimbursed once QA approves your invoices) and pays $34.50 a task, for up to 5 hours a month.
• Data collection gigs pay only once the client accepts your recordings: its Mexican Spanish audio task pays $18.75 for a session of up to an hour.
• Sign up with the email address you will keep: a Trustpilot reviewer (September 2026) says changing it meant deleting the account and every application in it.
• Track tasks, submissions and pay on your contributor dashboard; TELUS also emails updates on completed tasks and weekly payment summaries.