E-commerce Product & Search Relevancy Expert

About the Role

At TELUS Digital, we help the world’s biggest brands build smarter technology. As a E-commerce Product & Search Relevancy Expert , your mission is to help an AI learn how to suggest the perfect products to online shoppers. You will look at massive catalogs across various industries and decide which items belong together. You act as the "human logic" that ensures a customer sees a matching set or compatible accessories instead of a random, incorrect suggestion.

What You’ll Do

• Create Pairs: Match products based on color, pattern, and style so they are visually consistent.
• Check Compatibility: Ensure products actually work together for the same use case. (Example: Matching the right technical gear for specific sub-disciplines like gravel biking vs. road cycling).
• Review Metadata: Look at gender, price segment, and seasonality to ensure recommendations are logically and commercially sound.
• Maintain Data Integrity: Keep a clean, structured list of matches that follow strict brand and category guidelines.
• Category Research: Quickly learn the nuances of new product domains to pick the best matches. (Example: Researching technical differences in skiing, cycling, or gym fitness gear).

Where you can work

This role is 100% remote: you can work from anywhere in the world.