Business Analyst, Non-US Chatbot Response Evaluation

The work

You will evaluate chatbot responses by comparing multiple outputs with business requirements and defined evaluation criteria. You will record clear decisions and identify gaps in workflows, processes, data, and chatbot performance.

The role also includes business analysis and project support. You will document requirements, create functional specifications and process maps, prepare reports and dashboards, support testing and implementation, and share findings with technical and cross-functional teams.

• Gather, analyze, and document business requirements.
• Compare chatbot outputs with business needs and evaluation criteria.
• Translate requirements into functional specifications.
• Identify gaps in workflows, processes, and data.
• Create reports, dashboards, process maps, and supporting documentation.
• Support project planning, testing, implementation, and user acceptance testing.
• Track project progress, risks, dependencies, and key performance indicators.
• Present insights and recommendations to stakeholders.

What it pays and takes

This is a remote, project-based contractor role. The engagement lasts 16 weeks and is listed as part-time, with a schedule covering five working days each week.

• Pay: Not provided.
• Hours: 20+ hours per week.
• Schedule: Five working days per week, including weekends as needed, with two weekdays off.
• Location: Open worldwide and fully remote.
• Language: Fluency in English.
• Education: Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• Experience: At least two years as a Business Analyst or in a similar role.
• Skills: Analytical thinking, problem-solving, communication, documentation, requirements gathering, and process mapping.
• Other requirements: Attention to detail when comparing responses, recording evaluation decisions, managing multiple priorities, and working with cross-functional teams.
• Helpful background: Agile or Scrum methods, business workflows, functional specifications, testing, and stakeholder communication.

How it works

Apply on OpenTrain with your resume, then complete the application on the hiring site.

About AI training work

AI training work uses human review to help improve artificial intelligence systems. Contributors evaluate model responses against clear criteria, and people with business analysis experience can bring useful judgment to this work.

Where you can work

This role is 100% remote: you can work from any country except Andorra, Afghanistan, Barbados, Burkina Faso, Burundi, Brazil, Belarus, Belize, DR Congo, Central African Republic, Congo (Republic), Cameroon, China, Cuba, Cape Verde, Djibouti, Dominica, Eritrea, Fiji, Micronesia, Grenada, Georgia, Guinea, Equatorial Guinea, Guinea-Bissau, Honduras, Haiti, Iraq, Iran, Kyrgyzstan, Kiribati, Comoros, St. Kitts and Nevis, North Korea, Lebanon, Liberia, Lesotho, Libya, Montenegro, Marshall Islands, Mali, Myanmar, Mauritania, Maldives, Malawi, Nicaragua, Nepal, Nauru, Papua New Guinea, Palestine, Palau, Russia, Solomon Islands, Seychelles, Sudan, Sierra Leone, Somalia, Suriname, South Sudan, São Tomé and Príncipe, Syria, Eswatini, Chad, Togo, Tajikistan, Timor-Leste, Turkmenistan, Tonga, Tuvalu, Ukraine, Uganda, Vatican City, St. Vincent and Grenadines, Venezuela, Vanuatu, Samoa, Yemen, Zambia and Zimbabwe.